We want you to be completely satisfied with your purchase at HealBeautyFit.com. Please review our Refund and Returns Policy below to ensure you understand our process.
1. Return Policy
We offer a 30-day return policy on most of our products. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the delivery date, subject to the following conditions:
- The item(s) must be unused, in their original condition, and in the original packaging.
- Items marked as non-returnable or final sale cannot be returned.
- Proof of purchase is required for all returns.
2. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 10 business days.
- Shipping charges are non-refundable.
- If you received a damaged or defective item, please contact us immediately so we can resolve the issue.
3. Exchange Policy
If you wish to exchange an item for a different size, color, or product, please contact us within 30 days of purchase. Exchanges are subject to product availability. The original item must be returned in accordance with our return policy.
4. How to Return an Item
To initiate a return, please follow these steps:
- Contact us at info@healbeautyfit.com to request a return authorization.
- Ship the item(s) back to us using a trackable shipping service. We are not responsible for items lost in transit.
- Ensure the return package is securely packed and includes all original documents (invoice, etc.).
5. Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.
6. Non-Returnable Items
Some items are non-returnable, including but not limited to:
- Gift cards
- Personal care products (e.g., skincare, beauty products)
- Items marked as final sale
7. Contact Us
If you have any questions or need assistance with a return or refund, please don’t hesitate to contact us:
Email: info@healbeautyfit.com